How do existing Brighte customers apply to re-use the account? 

Whether you're with the customer in person or sending them a quote, they can submit their re-use application in a few easy steps. 

With the Vendor via their Vendor Mobile Application 

If you are filling in the application with the customer, your app or tablet will prompt you to ask: "Are you an existing Brighte Customer?" 

• Tap > 'Yes' 
• Enter > Customer Account ID
  • This is the customers Brighte account ID. They can find this by: 
    • Logging into Brighte App > Account > Details   
    • The customer ID number is sent when the customer creates the first application with Brighte.

• Enter > Customer DOB 

The customer will then be asked to confirm a few details. After this, the application will be submitted for assessment. 

Sending the customer a quote 

If you send the customer the quote, they can complete it in a few easy steps. 

We recommend the customer downloads the BrightePay App, that way they are able to automatically receive the quote in real time and apply to re-use their Brighte account - all within the App.