Concessions, Grants and Rebates

Concessions 

Take a look at: 

1. Which energy concessions are available. 
2. Which rebates you’re eligible for
3. How to apply for them.

Qualify for a concession:  

• You must be a resident of NSW with a valid concession card.   

• The energy account at Brighte must be in the name of the concession cardholder   

• The supply address must be the domestic primary place of residence   

• you must be a customer of the retailer

Eligible concession cards: 

• Pensioner Concession Card issued by Centrelink or Department of Veterans' Affairs 

• Centrelink Health Care Card 

• Department of Veterans' Affairs Gold Card (for recipients of War Widow or War Widower, Totally and Permanently Incapacitated rate or Extreme Disablement Adjustment rate pensions).  

Energy Accounts Payment Assistance (EAPA)  

Eligible residential energy customers who are experiencing difficulty in paying their electricity bill may be eligible to apply for an energy voucher.   

Community Welfare Organisations are responsible for the distribution of EAPA vouchers.To find a Community Welfare Organisation around you and eligibility requirements please visit Apply for Energy Accounts Payment Assistance (EAPA) vouchers | Service NSW.

Family Energy Rebate  

The Family Energy Rebate helps eligible families receiving the Federal Government’s ‘Family Tax Benefit A or Family Tax Benefit B’ with their energy bills.

For more information, please visit the Service NSW website. The application form can be found here. 

 If you are eligible and wish to make a claim, call us on 1300 274 448 to talk to a friendly member of our customer service team or email your enquiry to support.solar@brighte.com.au.

Low Income Household   

The Low-Income Household Rebate helps eligible low-income NSW households with their energy bills. It is paid once each financial year.  

Eligible customers will receive up to a total of $285.00 (incl. GST) per year or upto 70.08c (excl GST) per day.

For more information, please visit the Service NSW website. The application form can be found here. 

 If you are eligible and wish to make a claim, call us on 1300 274 448 to talk to a friendly member of our customer service team or email your enquiry to support.solar@brighte.com.au. 

Medical Energy Rebate  

The Medical Energy Rebate applies to those customer who aren’t able to self-regulate body temperature when exposed to extremes of environmental temperatures (hot or cold).

You may receive a rebate of up to a total of $285.00 (incl. GST) per year.

For more information, please visit the Service NSW website or check this link.   

To apply, please download and return completed application form.

Brighte   

Level 15, 1 Margaret Street  

Sydney  NSW  2000  

Senior Energy Rebate  

The Senior energy rebate is for independent retirees on a valid concession card. If eligible you may receive up to$200 per household per financial year. 

For more information, please visit the Service NSW website or check this link.   

Rebate details in community languages 

• The NSW Government’s energy rebates website can translate the rebate eligibility rules, rebate types and rebate amounts in the following community languages: 

• Arabic يُرجى النقر هنا للحصول على المزيد من التفاصيل حول الخصومات في نيو ساوث ويلز 
• Simplified Chinese 请点击这里了解新南威尔士州能源费返款的更多信息
• Traditional Chinese 點擊此處來了解新南威爾斯州各項返款的詳情。
• Greek Κάντε κλικ εδώ για περισσότερες λεπτομέρειες για τις εκπτώσεις της Νέας Νότιας Ουαλίας (NSW) 
• Italian Clicca qui per maggiori dettagli sui rimborsi del NSW 
• Korean NSW 리베이트에 대한 더 자세한 내용을 보시려면 여기를 클릭하세요. 
• Spanish Haga clic aquí para más información sobre los descuentos disponibles en NSW and 
• Vietnamese Nhấp vào đây để biết thêm chi tiết về các khoản bồi hoàn ở NSW 

In order to translate the page, please select the appropriate language from the top right-hand corner of the webpage 

Change in Circumstance

You must notify Brighte as soon as possible of any changes in your circumstances that would affect a pending application or continued eligibility for a concession, grant or rebate.

Contact us Page  

Want to make a claim?  

Simply call us on 1300 274 448 to talk to a friendly member of our customer service team or email your enquiry to support.solar@brighte.com.au. 

 Please ensure you have all eligible concession cards on hand with you when calling.