Get your HESL job paid fast
Every HESL payment is checked automatically. If a document is missing anything below, payment is held until you upload a corrected one. Get it right first time and you get paid faster.
Tip: Take the customer name, address and product details straight from the Brighte application.
1. Tax invoice
The words "Tax Invoice"
Your business name and ABN, matching your Brighte account
Customer's full name, spelt exactly as on the application. Use "Robert", not "Bob". A middle name can be left out. For joint applicants, one full name is enough.
Installation address, including any unit number
Invoice date or completion date
For every product: manufacturer and full model number, exactly as on the CEC approved list (e.g. JKM475N-48QL6-DV, not JKM475). List every item: battery, inverter, panels, and both indoor and outdoor units for air-cons.
STC rebate amount $ (solar, battery or inverter jobs)
Amount due / balance payable that matches the Brighte loan amount. If the customer paid a deposit, show the deposit and the balance.
GST shown
2. CCEW (Certificate of Compliance of Electrical Work)
Customer's full legal name, as on the application
Installation address
Electrician's name and licence number.
3. STC
Customer name and installation address, as on the application
Electrician's name and licence number.
4. Plumbing or gas compliance certificate
Heat pumps and air-cons only, and only if plumbing or gas work was done.
Customer name and installation address
Plumber's or gasfitter's name and licence number
Top 3 reasons payments are held
Model number missing or shortened on the invoice
Customer name doesn't match the application (often a nickname or misspelling)
Electrician's licence number is missing.
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