At Brighte we want every Australian home to have access to affordable energy solutions, with our 0% interest payment plan* enabling you to pay over time. We are transparent and accountable, wanting everyone to make informed decisions whenever they consider or acquire a Brighte product.
We strive for transparency and accountability in 3 key ways
1.Tools that empower you to make informed decisions
Brighte 0% interest repayment calculator; Our repayment calculator enables you to check how much your repayments would be over the lifetime of the payment plan. This calculation includes the account keeping fee. You can access the calculator here.
Brighte Green Loan or Brighte Personal Loan; ASIC provides a personal loan calculator where you can work out how much your repayments will be and the total amount payable inclusive of interest and fees over the life of the loan.
2. Find out if you are eligible
We want everyone to make informed decisions. Before applying for a payment plan, a customer will complete a pre-approval process, to check they meet the initial criteria for a 0% interest payment plan. The eligibility criteria includes, homeownership, being an Australian resident that is 18 or over, clear credit history. The full eligibility criteria can be found in our FAQs.
To find out more, a customer is able to contact Brighte on 1300-274-448 (BRIGHTE) or email at customersupport@brighte.com.au
3.Open and honest communication
We are upfront and honest with you about any fees, charges and changes to Brighte products. We are committed to meeting the needs of our customers and transparency is a core value we have as a business.
We currently disclose applicable fees to all consumers prior to entering an arrangement. This is done in several places, including; the landing page of the self-serve application, loan application in the vendor app, pre-approval app, application summary, terms and conditions and payment plan schedule.
More questions about Brighte? Head over to our FAQS
If you need assistance regarding your finances, below are some helpful tools and resources on responsible spending and managing debt.
ASIC – buy now, pay later services
ASIC – Interest-free deal calculator
ASIC - Personal loan calculator
If you require accessibility or disability support, please see Brighte's options here.
© Copyright 2019. Brighte Capital Pty Ltd (ABN 74 609 165 906). Australian Credit License Number 508217. All applications for credit are subject to Brighte’s credit approval criteria. Fees, Terms and Conditions apply.
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