How can we help?
I'm a Homeowner
I am a homeowner, looking to use Brighte for my next energy or home improvement.
Consumer Data Right (CDR) FAQs
Electrify 2515 FAQs
- How does the subsidy work?
- Are solar panels included?
- Are electric vehicles (EVs) included?
- How it will work for you: Who organises quoting and installation? Do I get a choice of tradies/vendors? How does the end to end process looks like?
- Can I purchase 1 appliance at a time?
- What appliances/items are subsidised by the Pilot?
Getting Started with Brighte
Payments & Fees
- How do I request a refund of my repayment?
- How do I make one-off payments for my existing Brighte account?
- What if I am having difficulty making my repayments?
- Are there any hidden fees in the Brighte 0% Interest Payment Plan?
- Can I pay my account off early?
- What timeframe can I make my repayments over?
Brighte 0% Interest Payment Plan
Brighte Green and Personal Loan
How to use the BrightePay App
- How do I access my account statements?
- How to log into the Brighte app
- How to track your payments
- How do I update my personal details?
- How do I reset my password using the Brighte app?
- How can I check how much I have remaining?
Technical Support
State based information
Installation - what you need to know
Integrations
Making a Complaint
Guidelines for Website & Social Media
Instantly view your balance, repayment dates and find new vendors on the Brighte app