How can we help?
I'm a Homeowner
I am a homeowner, looking to use Brighte for my next energy or home improvement.
Brighte 0% Interest Payment Plan
Brighte Green and Personal Loan
- How is interest calculated?
- What does the comparison rate mean?
- What can I purchase with a Brighte Green or Personal Loan?
- What are the fees associated with the BPL
- What are the fee’s associated with the BGL?
- How can I check how much I have outstanding?
Getting Started with Brighte
- How do I change or update my account details that my repayments come out of?
- AplyID & Verifying your identity
- How does a vendor become Brighte accredited?
- Responsible Payment Plans
- Will Brighte affect my credit rating?
- How do I know if am I eligible for a Brighte product?
How to use the BrightePay App
- How to log into the Brighte app
- How to track your payments
- How do I update my personal details?
- How do I reset my password using the Brighte app?
- How can I check how much I have remaining?
- Make a one-off payment using the Brighte app
Payments & Fees
- How do I request a refund of my repayment?
- How do I make one-off payments for my existing Brighte account?
- What if I am having difficulty making my repayments?
- Are there any hidden fees in the Brighte 0% Interest Payment Plan?
- What are the fees associated with my Brighte 0% Interest Payment Plan?
- Can I pay my account off early?
Technical Support
State based information
Installation - what you need to know
Integrations
Making a Complaint
Guidelines for Website & Social Media
Energy
Instantly view your balance, repayment dates and find new vendors on the Brighte app
