How can we help?
I'm a Homeowner
I am a homeowner, looking to use Brighte for my next energy or home improvement.
Brighte 0% Interest Payment Plan
- How to reuse your Brighte 0% Interest Payment Plan
- Can I pay my account off early through the Brighte Portal
- Looking to re-use your 0% Interest Payment Plan for your next purchase?
- How Brighte 0% Interest Payment Plan works for Homeowners
- How do I reset my password using the Brighte Portal?
- How do I update my personal contact details?
Brighte Green and Personal Loan
- How is interest calculated?
- What does the comparison rate mean?
- What can I purchase with a Brighte Green or Personal Loan?
- What are the fees associated with the BPL
- What are the fee’s associated with the BGL?
- How do I change or update my personal details?
Getting Started with Brighte
- How do I change or update my account details that my repayments come out of?
- How does a vendor become Brighte accredited?
- Responsible Payment Plans
- What is Brighte Pre-Approval?
- How do I use my Brighte Pre -Approval to accept my quote?
- Will Brighte affect my credit rating?
How to use the BrightePay App
- Android user experiencing a spinning wheel on attempted login
- How to log into the BrightePay app
- How can I track my spend
- Requesting quotes via the marketplace
- How do I update my personal details?
- How do I reset my password using the BrightePay app?
Payments & Fees
- How do I make one-off payments for my existing Brighte account?
- What if I am having difficulty making my repayments?
- Are there any hidden fees in the Brighte 0% Interest Payment Plan?
- What are the fees associated with my Brighte 0% Interest Payment Plan?
- Can I pay my account off early?
- What time can I make my Brighte repayments over?
Technical Support
State based information
Installation - what you need to know
Integrations
Making a Complaint
Guidelines for Website & Social Media
Energy
Instantly view your balance, repayment dates and find new vendors on the Brighte app
